Rango Broadband - Notice history

All systems operational

Notice history

Mar 2025

Virginia City Weather impact
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We have identified sites down and believe this is due to weather in the area effecting some of our links we apologize for the inconvenience.

Intermittent service affecting Smith Valley.
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update

    We have techs working on fixing this today.

  • Update
    Update

    We have made some adjustments and have a temporary fix in place this may see some slower service during peak but should be manageable. We are working on getting the main issues resolved we apologize for the inconvenience this may cause.

  • Identified
    Identified

    We have identified the issue causing intermittent service from last night we are working on a solution to get this resolved.

  • Investigating
    Investigating
    We are currently investigating this incident.
This is a test
  • Resolved
    Resolved

    test resolved

  • Identified
    Identified

    test

  • Update
    Update
    This incident has been resolved.
  • Resolved
    Resolved

    Test

  • Investigating
    Investigating

    This is a test

Battle Mountain Equipment failure
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We have had a single AP stop responding we are working on trying to resolve this.

Golconda Outage
  • Resolved
    Resolved

    This incident has been resolved. Will monitor in the event it occurs again.

  • Investigating
    Investigating
    We are currently investigating this incident.

Feb 2025

Network Maintenance
  • Resolved
    Resolved

    work has been completed

  • Update
    Update

    Network Maintenance has been finished we are monitoring for stability

  • Monitoring
    Monitoring

    We just wanted to update our team is still working on the Network maintenance

  • Identified
    Identified

    We are starting our Network Maintenance

Maintenance affecting Mound House.
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We are replacing a piece of equipment. There will be a disruption to your service. We apologize for the inconvenience.

Schurz and Northern Yerington Outage
  • Resolved
    Resolved

    Incident as site has been resolved and service restored.

  • Update
    Update

    We are dispatching a tech to go onsite and further troubleshoot the issue.

  • Identified
    Identified

    We have identified the Cause of an outage and are working on a remote fix for the solution.

Rawe Peak Access Point is offline
  • Resolved
    Resolved

    This has been restored

Power Outage
  • Resolved
    Resolved

    Power has been restored.

  • Update
    Update

    NV Energy has pushed this back to 9:45pm for restoration

  • Identified
    Identified

    Our Site has Lost power due to a NV Energy outage the ETA for the outage is 6PM due to weather conditions we are waiting out this outage since power should be restored by the time we would be able to reach the site. We apologize for any inconvenience this may cause.

Jan 2025

Minden Outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    This looks to have passed we are monitoring the weather events.

  • Identified
    Identified

    We are seeing a drop in service due to the weather we are monitoring this currently

AP Outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    Issue has occurred again techs still on site working on this

  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We have identified a device has failed we are working on dispatching a tech to troubleshoot this.

Outage in Johnson Lane, north East Valley, and south Indian Hills.
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We have found a fix and are currently monitoring the result.

  • Update
    Update

    We are still further investigating the issue. We apologize for the inconvenience this may be causing.

  • Investigating
    Investigating
    We are currently investigating this incident.
Golconda Power outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We have identified NV energy having a power outage. Due to the widespread outage we are waiting this out since our customers are offline from the outage but our AP's are functional.

Outage affecting south Mason.
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.

Jan 2025 to Mar 2025

Next